One-Year Limited Warranty

Thank you for purchasing our product! We stand behind the quality of our Bluetooth heating massage eye sleeping mask and offer a one-year limited warranty to ensure your satisfaction.

Warranty Coverage:
This warranty covers any defects in materials or workmanship under normal use during the warranty period. If a defect arises within one year from the date of purchase, we will either repair the product at no charge, replace it with a new or refurbished unit, or offer a full refund at our discretion.

Exclusions:
This warranty does not cover damage resulting from misuse, abuse, accidents, unauthorized modifications, or normal wear and tear. It also does not cover consumable parts like batteries unless failure has occurred due to a defect in materials or workmanship.

Warranty Claim:
To make a warranty claim, please contact our customer support team with your proof of purchase and a description of the issue. We may request that you return the defective product for evaluation.

Customer Support:
For warranty service, please reach out to us at techsupport@sanosleep.com. We’re here to ensure your experience is as smooth and satisfying as possible.